Blogs

Love Gives Life to the Lifeless

The essence of hospitality is unconditional love, compassion, loving-kindness, and heart-warming care. Perhaps the need for this spiritual essence has never been greater than now. Hospitality isn’t the manufactured, emotionless, energetically dull, SOP-Customer Satisfaction stuff that the hotel industry’s Executive Boards push onto mankind as “The Way”. What happens to hoteliers when they reach the…

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𝐓𝐡𝐞 𝐇𝐨𝐬𝐩𝐢𝐭𝐚𝐥𝐢𝐭𝐲 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐍𝐞𝐞𝐝𝐬 𝐌𝐨𝐫𝐞 𝐂𝐨𝐦𝐩𝐚𝐬𝐬𝐢𝐨𝐧

Just imagine what a hotel’s hospitality experience would be like if all of the employees provided unconditional love, metta loving-kindness, compassion, and heart-warming care at the spiritual and energetic level in the photograph below: Wouldn’t it be wonderful? Do we all need this? … I think we all do. Would we stay at such a…

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The Hospitality Experience Should Move Your Soul!

This photograph is indicative of what is missing in the hotel industry. “Two feet move your body” is analogous to the traditional robotic approach to creating hospitality by using the operational manuals & efficiency-oriented SOP-Customer Satisfaction concept. The operation works fine, but it doesn’t touch your heart because it is based on unemotional, corporate operational…

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