{"id":30290,"date":"2014-07-21T08:08:56","date_gmt":"2014-07-21T08:08:56","guid":{"rendered":"https:\/\/the7.io\/main\/?page_id=19778"},"modified":"2014-07-21T08:08:56","modified_gmt":"2014-07-21T08:08:56","slug":"blog-posts","status":"publish","type":"page","link":"http:\/\/heartbasedhospitality.com\/?page_id=30290","title":{"rendered":"Blog masonry &#038; grid"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row type=&#8221;vc_default&#8221; margin_top=&#8221;-5&#8243; margin_bottom=&#8221;10&#8243;][vc_column css=&#8221;.vc_custom_1508490737990{padding-top: 70px !important;padding-bottom: 70px !important;}&#8221;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">#page .blog-shortcode.blog-masonry-shortcode-id-b1bf06fe36f34310fd5748cf50f58955.content-bg-on.gradient-overlap-layout-list .post-entry-content {\n  background: linear-gradient(to bottom,#ffffff,#ffffff) no-repeat 0px 150px;\n}\n#page 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.blog-shortcode.blog-masonry-shortcode-id-b1bf06fe36f34310fd5748cf50f58955.resize-by-browser-width .dt-css-grid .wf-cell.double-width,\n  .no-cssgridlegacy.no-cssgrid .blog-shortcode.blog-masonry-shortcode-id-b1bf06fe36f34310fd5748cf50f58955.resize-by-browser-width .dt-css-grid .wf-cell.double-width {\n    width: calc(50%)*2;\n  }\n}\n@media screen and (max-width: 767px) {\n  .blog-shortcode.blog-masonry-shortcode-id-b1bf06fe36f34310fd5748cf50f58955.resize-by-browser-width .dt-css-grid {\n    grid-template-columns: repeat(1,1fr);\n  }\n  .blog-shortcode.blog-masonry-shortcode-id-b1bf06fe36f34310fd5748cf50f58955.resize-by-browser-width .dt-css-grid .double-width {\n    grid-column: span 1;\n  }\n  .cssgridlegacy.no-cssgrid .blog-shortcode.blog-masonry-shortcode-id-b1bf06fe36f34310fd5748cf50f58955.resize-by-browser-width .dt-css-grid .wf-cell,\n  .no-cssgridlegacy.no-cssgrid .blog-shortcode.blog-masonry-shortcode-id-b1bf06fe36f34310fd5748cf50f58955.resize-by-browser-width .dt-css-grid .wf-cell {\n    width: 100%;\n  }\n  .cssgridlegacy.no-cssgrid .blog-shortcode.blog-masonry-shortcode-id-b1bf06fe36f34310fd5748cf50f58955.resize-by-browser-width .dt-css-grid .wf-cell.double-width,\n  .no-cssgridlegacy.no-cssgrid .blog-shortcode.blog-masonry-shortcode-id-b1bf06fe36f34310fd5748cf50f58955.resize-by-browser-width .dt-css-grid .wf-cell.double-width {\n    width: calc(100%)*2;\n  }\n}<\/style><div class=\"blog-shortcode blog-masonry-shortcode-id-b1bf06fe36f34310fd5748cf50f58955 mode-grid gradient-overlap-layout-list content-bg-on jquery-filter vertical-fancy-style scale-img dt-css-grid-wrap dt-icon-bg-off resize-by-browser-width loading-effect-none description-under-image \" data-padding=\"15px\" data-cur-page=\"1\" data-post-limit=\"-1\" data-pagination-mode=\"none\" data-desktop-columns-num=\"3\" data-v-tablet-columns-num=\"2\" data-h-tablet-columns-num=\"3\" data-phone-columns-num=\"1\" data-width=\"0px\" data-columns=\"0\"><div class=\"dt-css-grid\" ><div class=\"visible wf-cell\" data-post-id=\"59928\" data-date=\"2025-10-24T08:21:41+00:00\" data-name=\"Only Heart-Based Hospitality Can Transform the Spirit of Hospitality\"><article class=\"post project-odd visible no-img post-59928 type-post status-publish format-standard hentry category-blogs\" data-name=\"Only Heart-Based Hospitality Can Transform the Spirit of Hospitality\" data-date=\"2025-10-24T08:21:41+00:00\">\n\n<div class=\"post-entry-content\">\n\n\t<h3 class=\"entry-title\">\n\t\t<a href=\"http:\/\/heartbasedhospitality.com\/?p=59928\" title=\"Only Heart-Based Hospitality Can Transform the Spirit of Hospitality\" rel=\"bookmark\">Only Heart-Based Hospitality Can Transform the Spirit of Hospitality<\/a>\n\t<\/h3>\n\n\t<div class=\"entry-meta\"><span class=\"category-link\"><a href=\"http:\/\/heartbasedhospitality.com\/?cat=183\" rel=\"category\">Blogs<\/a><\/span><a href=\"http:\/\/heartbasedhospitality.com\/?m=20251024\" title=\"8:21 am\" class=\"data-link\" rel=\"bookmark\"><time class=\"entry-date updated\" datetime=\"2025-10-24T08:21:41+00:00\">October 24, 2025<\/time><\/a><\/div>\n\t<div class=\"entry-excerpt\"><p>The hotel industry is stuck in a well-worn rut, and I don\u2019t think that hoteliers realise this. New technology, virtual this and that, new beds, new room designs, new architecture, new spa treatments, etc., will not lift the industry out of the rut and transform the hospitality experience. Why? Because guests are human beings, and&hellip;<\/p>\n<\/div>\n\t\n<a href=\"http:\/\/heartbasedhospitality.com\/?p=59928\" class=\"post-details details-type-link\" aria-label=\"Read more about Only Heart-Based Hospitality Can Transform the Spirit of Hospitality\">Read more<i class=\"dt-icon-the7-arrow-03\" aria-hidden=\"true\"><\/i><\/a>\n\n<\/div><\/article><\/div><div class=\"visible wf-cell\" data-post-id=\"59553\" data-date=\"2025-08-13T07:14:07+00:00\" data-name=\"A Video That Shows a Major Problem in the Hotel Industry\"><article class=\"post project-odd visible no-img post-59553 type-post status-publish format-standard hentry category-blogs\" data-name=\"A Video That Shows a Major Problem in the Hotel Industry\" data-date=\"2025-08-13T07:14:07+00:00\">\n\n<div class=\"post-entry-content\">\n\n\t<h3 class=\"entry-title\">\n\t\t<a href=\"http:\/\/heartbasedhospitality.com\/?p=59553\" title=\"A Video That Shows a Major Problem in the Hotel Industry\" rel=\"bookmark\">A Video That Shows a Major Problem in the Hotel Industry<\/a>\n\t<\/h3>\n\n\t<div class=\"entry-meta\"><span class=\"category-link\"><a href=\"http:\/\/heartbasedhospitality.com\/?cat=183\" rel=\"category\">Blogs<\/a><\/span><a href=\"http:\/\/heartbasedhospitality.com\/?m=20250813\" title=\"7:14 am\" class=\"data-link\" rel=\"bookmark\"><time class=\"entry-date updated\" datetime=\"2025-08-13T07:14:07+00:00\">August 13, 2025<\/time><\/a><\/div>\n\t<div class=\"entry-excerpt\"><p>The video clip shows the current problem in the hotel industry \u2013 the industry\u2019s focus on service excellence according to mechanical SOPs. The video clip is about how a bird shows unconditional love. A hotel corporate office would create an SOP for the bird\u2019s action that describes how the bird should land and then stand.&hellip;<\/p>\n<\/div>\n\t\n<a href=\"http:\/\/heartbasedhospitality.com\/?p=59553\" class=\"post-details details-type-link\" aria-label=\"Read more about A Video That Shows a Major Problem in the Hotel Industry\">Read more<i class=\"dt-icon-the7-arrow-03\" aria-hidden=\"true\"><\/i><\/a>\n\n<\/div><\/article><\/div><div class=\"visible wf-cell\" data-post-id=\"59508\" data-date=\"2025-08-09T07:45:36+00:00\" data-name=\"We Cannot Segregate the Human Heart from the Environment\"><article class=\"post project-odd visible post-59508 type-post status-publish format-standard has-post-thumbnail hentry category-blogs\" data-name=\"We Cannot Segregate the Human Heart from the Environment\" data-date=\"2025-08-09T07:45:36+00:00\">\n\n<div class=\"post-thumbnail-wrap\">\n\t<div class=\"post-thumbnail\">\n\t\t\n\t\t\n\t\t<a href=\"http:\/\/heartbasedhospitality.com\/?p=59508\" class=\"post-thumbnail-rollover layzr-bg layzr-bg\" ><img fetchpriority=\"high\" decoding=\"async\" class=\"iso-lazy-load preload-me iso-lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20768%20512&#39;%2F%3E\" data-src=\"http:\/\/heartbasedhospitality.com\/wp-content\/uploads\/2025\/08\/We-Cannot-Segregate-the-Heart-1-768x512.jpg\" data-srcset=\"http:\/\/heartbasedhospitality.com\/wp-content\/uploads\/2025\/08\/We-Cannot-Segregate-the-Heart-1-768x512.jpg 768w, http:\/\/heartbasedhospitality.com\/wp-content\/uploads\/2025\/08\/We-Cannot-Segregate-the-Heart-1-1080x720.jpg 1080w\" loading=\"eager\" style=\"--ratio: 768 \/ 512\" sizes=\"(max-width: 768px) 100vw, 768px\" alt=\"\" title=\"We Cannot Segregate the Heart\" width=\"768\" height=\"512\"  \/><\/a>\t<\/div>\n<\/div>\n\n\n<div class=\"post-entry-content\">\n\n\t<h3 class=\"entry-title\">\n\t\t<a 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{\n    grid-column: span 1;\n  }\n  .cssgridlegacy.no-cssgrid .blog-shortcode.blog-masonry-shortcode-id-0ad6251f762cd3fba5b49b290bbac410.resize-by-browser-width .dt-css-grid .wf-cell,\n  .no-cssgridlegacy.no-cssgrid .blog-shortcode.blog-masonry-shortcode-id-0ad6251f762cd3fba5b49b290bbac410.resize-by-browser-width .dt-css-grid .wf-cell {\n    width: 100%;\n  }\n  .cssgridlegacy.no-cssgrid .blog-shortcode.blog-masonry-shortcode-id-0ad6251f762cd3fba5b49b290bbac410.resize-by-browser-width .dt-css-grid .wf-cell.double-width,\n  .no-cssgridlegacy.no-cssgrid .blog-shortcode.blog-masonry-shortcode-id-0ad6251f762cd3fba5b49b290bbac410.resize-by-browser-width .dt-css-grid .wf-cell.double-width {\n    width: calc(100%)*2;\n  }\n}<\/style><div class=\"blog-shortcode blog-masonry-shortcode-id-0ad6251f762cd3fba5b49b290bbac410 mode-grid classic-layout-list jquery-filter scale-img dt-css-grid-wrap dt-icon-bg-off resize-by-browser-width loading-effect-none description-under-image \" data-padding=\"25px\" data-cur-page=\"1\" data-post-limit=\"-1\" data-pagination-mode=\"none\" data-desktop-columns-num=\"3\" data-v-tablet-columns-num=\"2\" data-h-tablet-columns-num=\"3\" data-phone-columns-num=\"1\" data-width=\"0px\" data-columns=\"0\"><div class=\"dt-css-grid\" ><div class=\"visible wf-cell\" data-post-id=\"59928\" data-date=\"2025-10-24T08:21:41+00:00\" data-name=\"Only Heart-Based Hospitality Can Transform the Spirit of Hospitality\"><article class=\"post project-odd visible no-img post-59928 type-post status-publish format-standard hentry category-blogs\" data-name=\"Only Heart-Based Hospitality Can Transform the Spirit of Hospitality\" data-date=\"2025-10-24T08:21:41+00:00\">\n\n<div class=\"post-entry-content\">\n\n\t<h3 class=\"entry-title\">\n\t\t<a href=\"http:\/\/heartbasedhospitality.com\/?p=59928\" title=\"Only Heart-Based Hospitality Can Transform the Spirit of Hospitality\" rel=\"bookmark\">Only Heart-Based Hospitality Can Transform the Spirit of Hospitality<\/a>\n\t<\/h3>\n\n\t<div class=\"entry-meta\"><span class=\"category-link\"><a href=\"http:\/\/heartbasedhospitality.com\/?cat=183\" rel=\"category\">Blogs<\/a><\/span><a href=\"http:\/\/heartbasedhospitality.com\/?m=20251024\" title=\"8:21 am\" class=\"data-link\" rel=\"bookmark\"><time class=\"entry-date updated\" datetime=\"2025-10-24T08:21:41+00:00\">October 24, 2025<\/time><\/a><\/div>\n\t<div class=\"entry-excerpt\"><p>The hotel industry is stuck in a well-worn rut, and I don\u2019t think that hoteliers realise this. New technology, virtual this and that, new beds, new room designs, new architecture, new spa treatments, etc., will not lift the industry out of the rut and transform the hospitality experience. Why? Because guests are human beings, and&hellip;<\/p>\n<\/div>\n\t\n<a href=\"http:\/\/heartbasedhospitality.com\/?p=59928\" class=\"post-details details-type-link\" aria-label=\"Read more about Only Heart-Based Hospitality Can Transform the Spirit of Hospitality\">Read more<i class=\"dt-icon-the7-arrow-03\" aria-hidden=\"true\"><\/i><\/a>\n\n<\/div><\/article><\/div><div class=\"visible wf-cell\" data-post-id=\"59553\" data-date=\"2025-08-13T07:14:07+00:00\" data-name=\"A Video That Shows a Major Problem in the Hotel Industry\"><article class=\"post project-odd visible no-img post-59553 type-post status-publish format-standard hentry category-blogs\" data-name=\"A Video That Shows a Major Problem in the Hotel Industry\" data-date=\"2025-08-13T07:14:07+00:00\">\n\n<div class=\"post-entry-content\">\n\n\t<h3 class=\"entry-title\">\n\t\t<a href=\"http:\/\/heartbasedhospitality.com\/?p=59553\" title=\"A Video That Shows a Major Problem in the Hotel Industry\" rel=\"bookmark\">A Video That Shows a Major Problem in the Hotel Industry<\/a>\n\t<\/h3>\n\n\t<div class=\"entry-meta\"><span class=\"category-link\"><a href=\"http:\/\/heartbasedhospitality.com\/?cat=183\" rel=\"category\">Blogs<\/a><\/span><a href=\"http:\/\/heartbasedhospitality.com\/?m=20250813\" title=\"7:14 am\" class=\"data-link\" rel=\"bookmark\"><time class=\"entry-date updated\" datetime=\"2025-08-13T07:14:07+00:00\">August 13, 2025<\/time><\/a><\/div>\n\t<div class=\"entry-excerpt\"><p>The video clip shows the current problem in the hotel industry \u2013 the industry\u2019s focus on service excellence according to mechanical SOPs. The video clip is about how a bird shows unconditional love. A hotel corporate office would create an SOP for the bird\u2019s action that describes how the bird should land and then stand.&hellip;<\/p>\n<\/div>\n\t\n<a href=\"http:\/\/heartbasedhospitality.com\/?p=59553\" class=\"post-details details-type-link\" aria-label=\"Read more about A Video That Shows a Major Problem in the Hotel Industry\">Read more<i class=\"dt-icon-the7-arrow-03\" aria-hidden=\"true\"><\/i><\/a>\n\n<\/div><\/article><\/div><div class=\"visible wf-cell\" data-post-id=\"59508\" data-date=\"2025-08-09T07:45:36+00:00\" data-name=\"We Cannot Segregate the Human Heart from the Environment\"><article class=\"post project-odd visible post-59508 type-post status-publish format-standard has-post-thumbnail hentry category-blogs\" data-name=\"We Cannot Segregate the Human Heart from the Environment\" data-date=\"2025-08-09T07:45:36+00:00\">\n\n<div class=\"post-thumbnail-wrap\">\n\t<div class=\"post-thumbnail\">\n\t\t\n\t\t\n\t\t<a href=\"http:\/\/heartbasedhospitality.com\/?p=59508\" class=\"post-thumbnail-rollover layzr-bg layzr-bg\" ><img fetchpriority=\"high\" decoding=\"async\" class=\"iso-lazy-load preload-me iso-lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20768%20512&#39;%2F%3E\" data-src=\"http:\/\/heartbasedhospitality.com\/wp-content\/uploads\/2025\/08\/We-Cannot-Segregate-the-Heart-1-768x512.jpg\" data-srcset=\"http:\/\/heartbasedhospitality.com\/wp-content\/uploads\/2025\/08\/We-Cannot-Segregate-the-Heart-1-768x512.jpg 768w, http:\/\/heartbasedhospitality.com\/wp-content\/uploads\/2025\/08\/We-Cannot-Segregate-the-Heart-1-1080x720.jpg 1080w\" loading=\"eager\" style=\"--ratio: 768 \/ 512\" sizes=\"(max-width: 768px) 100vw, 768px\" alt=\"\" title=\"We Cannot Segregate the Heart\" width=\"768\" height=\"512\"  \/><\/a>\t<\/div>\n<\/div>\n\n\n<div class=\"post-entry-content\">\n\n\t<h3 class=\"entry-title\">\n\t\t<a href=\"http:\/\/heartbasedhospitality.com\/?p=59508\" title=\"We Cannot Segregate the Human Heart from the Environment\" rel=\"bookmark\">We Cannot Segregate the Human Heart from the Environment<\/a>\n\t<\/h3>\n\n\t<div class=\"entry-meta\"><span class=\"category-link\"><a href=\"http:\/\/heartbasedhospitality.com\/?cat=183\" rel=\"category\">Blogs<\/a><\/span><a href=\"http:\/\/heartbasedhospitality.com\/?m=20250809\" title=\"7:45 am\" class=\"data-link\" rel=\"bookmark\"><time class=\"entry-date updated\" datetime=\"2025-08-09T07:45:36+00:00\">August 9, 2025<\/time><\/a><\/div>\n\t<div class=\"entry-excerpt\"><\/div>\n\t\n<a href=\"http:\/\/heartbasedhospitality.com\/?p=59508\" class=\"post-details details-type-link\" aria-label=\"Read more about We Cannot Segregate the Human Heart from the Environment\">Read more<i class=\"dt-icon-the7-arrow-03\" aria-hidden=\"true\"><\/i><\/a>\n\n<\/div><\/article><\/div><\/div><!-- iso-container|iso-grid --><\/div>[\/vc_column][\/vc_row][vc_row 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{\n    grid-column: span 1;\n  }\n  .cssgridlegacy.no-cssgrid .blog-shortcode.blog-masonry-shortcode-id-06e158bba87b2f2771b06ac5b0b985d7.resize-by-browser-width .dt-css-grid .wf-cell,\n  .no-cssgridlegacy.no-cssgrid .blog-shortcode.blog-masonry-shortcode-id-06e158bba87b2f2771b06ac5b0b985d7.resize-by-browser-width .dt-css-grid .wf-cell {\n    width: 100%;\n  }\n  .cssgridlegacy.no-cssgrid .blog-shortcode.blog-masonry-shortcode-id-06e158bba87b2f2771b06ac5b0b985d7.resize-by-browser-width .dt-css-grid .wf-cell.double-width,\n  .no-cssgridlegacy.no-cssgrid .blog-shortcode.blog-masonry-shortcode-id-06e158bba87b2f2771b06ac5b0b985d7.resize-by-browser-width .dt-css-grid .wf-cell.double-width {\n    width: calc(100%)*2;\n  }\n}<\/style><div class=\"blog-shortcode blog-masonry-shortcode-id-06e158bba87b2f2771b06ac5b0b985d7 mode-grid bottom-overlap-layout-list content-bg-on jquery-filter vertical-fancy-style scale-img dt-css-grid-wrap dt-icon-bg-off resize-by-browser-width loading-effect-none description-under-image \" data-padding=\"15px\" data-cur-page=\"1\" data-post-limit=\"-1\" data-pagination-mode=\"none\" data-desktop-columns-num=\"3\" data-v-tablet-columns-num=\"2\" data-h-tablet-columns-num=\"3\" data-phone-columns-num=\"1\" data-width=\"0px\" data-columns=\"0\"><div class=\"dt-css-grid\" ><div class=\"visible wf-cell\" data-post-id=\"59928\" data-date=\"2025-10-24T08:21:41+00:00\" data-name=\"Only Heart-Based Hospitality Can Transform the Spirit of Hospitality\"><article class=\"post project-odd visible no-img post-59928 type-post status-publish format-standard hentry category-blogs\" data-name=\"Only Heart-Based Hospitality Can Transform the Spirit of Hospitality\" data-date=\"2025-10-24T08:21:41+00:00\">\n\n<div class=\"post-entry-content\">\n\n\t<h3 class=\"entry-title\">\n\t\t<a href=\"http:\/\/heartbasedhospitality.com\/?p=59928\" title=\"Only Heart-Based Hospitality Can Transform the Spirit of Hospitality\" rel=\"bookmark\">Only Heart-Based Hospitality Can Transform the Spirit of Hospitality<\/a>\n\t<\/h3>\n\n\t<div class=\"entry-meta\"><span class=\"category-link\"><a href=\"http:\/\/heartbasedhospitality.com\/?cat=183\" rel=\"category\">Blogs<\/a><\/span><a href=\"http:\/\/heartbasedhospitality.com\/?m=20251024\" title=\"8:21 am\" class=\"data-link\" rel=\"bookmark\"><time class=\"entry-date updated\" datetime=\"2025-10-24T08:21:41+00:00\">October 24, 2025<\/time><\/a><\/div>\n\t<div class=\"entry-excerpt\"><p>The hotel industry is stuck in a well-worn rut, and I don\u2019t think that hoteliers realise this. New technology, virtual this and that, new beds, new room designs, new architecture, new spa treatments, etc., will not lift the industry out of the rut and transform the hospitality experience. Why? Because guests are human beings, and&hellip;<\/p>\n<\/div>\n\t\n<a href=\"http:\/\/heartbasedhospitality.com\/?p=59928\" class=\"post-details details-type-link\" aria-label=\"Read more about Only Heart-Based Hospitality Can Transform the Spirit of Hospitality\">Read more<i class=\"dt-icon-the7-arrow-03\" aria-hidden=\"true\"><\/i><\/a>\n\n<\/div><\/article><\/div><div class=\"visible wf-cell\" data-post-id=\"59553\" data-date=\"2025-08-13T07:14:07+00:00\" data-name=\"A Video That Shows a Major Problem in the Hotel Industry\"><article class=\"post project-odd visible no-img post-59553 type-post status-publish format-standard hentry category-blogs\" data-name=\"A Video That Shows a Major Problem in the Hotel Industry\" data-date=\"2025-08-13T07:14:07+00:00\">\n\n<div class=\"post-entry-content\">\n\n\t<h3 class=\"entry-title\">\n\t\t<a href=\"http:\/\/heartbasedhospitality.com\/?p=59553\" title=\"A Video That Shows a Major Problem in the Hotel Industry\" rel=\"bookmark\">A Video That Shows a Major Problem in the Hotel Industry<\/a>\n\t<\/h3>\n\n\t<div class=\"entry-meta\"><span class=\"category-link\"><a href=\"http:\/\/heartbasedhospitality.com\/?cat=183\" rel=\"category\">Blogs<\/a><\/span><a href=\"http:\/\/heartbasedhospitality.com\/?m=20250813\" title=\"7:14 am\" class=\"data-link\" rel=\"bookmark\"><time class=\"entry-date updated\" datetime=\"2025-08-13T07:14:07+00:00\">August 13, 2025<\/time><\/a><\/div>\n\t<div class=\"entry-excerpt\"><p>The video clip shows the current problem in the hotel industry \u2013 the industry\u2019s focus on service excellence according to mechanical SOPs. The video clip is about how a bird shows unconditional love. A hotel corporate office would create an SOP for the bird\u2019s action that describes how the bird should land and then stand.&hellip;<\/p>\n<\/div>\n\t\n<a href=\"http:\/\/heartbasedhospitality.com\/?p=59553\" class=\"post-details details-type-link\" aria-label=\"Read more about A Video That Shows a Major Problem in the Hotel Industry\">Read more<i class=\"dt-icon-the7-arrow-03\" aria-hidden=\"true\"><\/i><\/a>\n\n<\/div><\/article><\/div><div class=\"visible wf-cell\" data-post-id=\"59508\" data-date=\"2025-08-09T07:45:36+00:00\" data-name=\"We Cannot Segregate the Human Heart from the Environment\"><article class=\"post project-odd visible post-59508 type-post status-publish format-standard has-post-thumbnail hentry category-blogs\" data-name=\"We Cannot Segregate the Human Heart from the Environment\" data-date=\"2025-08-09T07:45:36+00:00\">\n\n<div class=\"post-thumbnail-wrap\">\n\t<div class=\"post-thumbnail\">\n\t\t\n\t\t\n\t\t<a href=\"http:\/\/heartbasedhospitality.com\/?p=59508\" class=\"post-thumbnail-rollover layzr-bg layzr-bg\" ><img fetchpriority=\"high\" decoding=\"async\" class=\"iso-lazy-load preload-me iso-lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20768%20512&#39;%2F%3E\" data-src=\"http:\/\/heartbasedhospitality.com\/wp-content\/uploads\/2025\/08\/We-Cannot-Segregate-the-Heart-1-768x512.jpg\" data-srcset=\"http:\/\/heartbasedhospitality.com\/wp-content\/uploads\/2025\/08\/We-Cannot-Segregate-the-Heart-1-768x512.jpg 768w, http:\/\/heartbasedhospitality.com\/wp-content\/uploads\/2025\/08\/We-Cannot-Segregate-the-Heart-1-1080x720.jpg 1080w\" loading=\"eager\" style=\"--ratio: 768 \/ 512\" sizes=\"(max-width: 768px) 100vw, 768px\" alt=\"\" title=\"We Cannot Segregate the Heart\" width=\"768\" height=\"512\"  \/><\/a>\t<\/div>\n<\/div>\n\n\n<div class=\"post-entry-content\">\n\n\t<h3 class=\"entry-title\">\n\t\t<a href=\"http:\/\/heartbasedhospitality.com\/?p=59508\" title=\"We Cannot Segregate the Human Heart from the Environment\" rel=\"bookmark\">We Cannot Segregate the Human Heart from the Environment<\/a>\n\t<\/h3>\n\n\t<div class=\"entry-meta\"><span class=\"category-link\"><a href=\"http:\/\/heartbasedhospitality.com\/?cat=183\" rel=\"category\">Blogs<\/a><\/span><a href=\"http:\/\/heartbasedhospitality.com\/?m=20250809\" title=\"7:45 am\" class=\"data-link\" rel=\"bookmark\"><time class=\"entry-date updated\" datetime=\"2025-08-09T07:45:36+00:00\">August 9, 2025<\/time><\/a><\/div>\n\t<div class=\"entry-excerpt\"><\/div>\n\t\n<a href=\"http:\/\/heartbasedhospitality.com\/?p=59508\" class=\"post-details details-type-link\" aria-label=\"Read more about We Cannot Segregate the Human Heart from the Environment\">Read more<i class=\"dt-icon-the7-arrow-03\" aria-hidden=\"true\"><\/i><\/a>\n\n<\/div><\/article><\/div><\/div><!-- iso-container|iso-grid --><\/div>[\/vc_column][\/vc_row][vc_row 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.blog-shortcode.blog-masonry-shortcode-id-8bedd52721b7cecc5172be50f12aa35c.resize-by-browser-width .dt-css-grid .wf-cell.double-width {\n    width: calc(50%)*2;\n  }\n}\n@media screen and (max-width: 767px) {\n  .blog-shortcode.blog-masonry-shortcode-id-8bedd52721b7cecc5172be50f12aa35c.resize-by-browser-width .dt-css-grid {\n    grid-template-columns: repeat(1,1fr);\n  }\n  .blog-shortcode.blog-masonry-shortcode-id-8bedd52721b7cecc5172be50f12aa35c.resize-by-browser-width .dt-css-grid .double-width {\n    grid-column: span 1;\n  }\n  .cssgridlegacy.no-cssgrid .blog-shortcode.blog-masonry-shortcode-id-8bedd52721b7cecc5172be50f12aa35c.resize-by-browser-width .dt-css-grid .wf-cell,\n  .no-cssgridlegacy.no-cssgrid .blog-shortcode.blog-masonry-shortcode-id-8bedd52721b7cecc5172be50f12aa35c.resize-by-browser-width .dt-css-grid .wf-cell {\n    width: 100%;\n  }\n  .cssgridlegacy.no-cssgrid .blog-shortcode.blog-masonry-shortcode-id-8bedd52721b7cecc5172be50f12aa35c.resize-by-browser-width .dt-css-grid .wf-cell.double-width,\n  .no-cssgridlegacy.no-cssgrid .blog-shortcode.blog-masonry-shortcode-id-8bedd52721b7cecc5172be50f12aa35c.resize-by-browser-width .dt-css-grid .wf-cell.double-width {\n    width: calc(100%)*2;\n  }\n}<\/style><div class=\"blog-shortcode blog-masonry-shortcode-id-8bedd52721b7cecc5172be50f12aa35c mode-grid classic-layout-list content-bg-on jquery-filter scale-img dt-css-grid-wrap dt-icon-bg-off resize-by-browser-width loading-effect-none description-under-image \" data-padding=\"15px\" data-cur-page=\"1\" data-post-limit=\"-1\" data-pagination-mode=\"none\" data-desktop-columns-num=\"3\" data-v-tablet-columns-num=\"2\" data-h-tablet-columns-num=\"3\" data-phone-columns-num=\"1\" data-width=\"0px\" data-columns=\"0\"><div class=\"dt-css-grid\" ><div class=\"visible wf-cell\" data-post-id=\"59928\" data-date=\"2025-10-24T08:21:41+00:00\" data-name=\"Only Heart-Based Hospitality Can Transform the Spirit of Hospitality\"><article class=\"post project-odd visible no-img post-59928 type-post status-publish format-standard hentry category-blogs\" data-name=\"Only Heart-Based Hospitality Can Transform the Spirit of Hospitality\" data-date=\"2025-10-24T08:21:41+00:00\">\n\n<div class=\"post-entry-content\">\n\n\t<h3 class=\"entry-title\">\n\t\t<a href=\"http:\/\/heartbasedhospitality.com\/?p=59928\" title=\"Only Heart-Based Hospitality Can Transform the Spirit of Hospitality\" rel=\"bookmark\">Only Heart-Based Hospitality Can Transform the Spirit of Hospitality<\/a>\n\t<\/h3>\n\n\t<div class=\"entry-meta\"><span class=\"category-link\"><a href=\"http:\/\/heartbasedhospitality.com\/?cat=183\" rel=\"category\">Blogs<\/a><\/span><a href=\"http:\/\/heartbasedhospitality.com\/?m=20251024\" title=\"8:21 am\" class=\"data-link\" rel=\"bookmark\"><time class=\"entry-date updated\" datetime=\"2025-10-24T08:21:41+00:00\">October 24, 2025<\/time><\/a><\/div>\n\t<div class=\"entry-excerpt\"><p>The hotel industry is stuck in a well-worn rut, and I don\u2019t think that hoteliers realise this. New technology, virtual this and that, new beds, new room designs, new architecture, new spa treatments, etc., will not lift the industry out of the rut and transform the hospitality experience. Why? Because guests are human beings, and&hellip;<\/p>\n<\/div>\n\t\n<a href=\"http:\/\/heartbasedhospitality.com\/?p=59928\" class=\"post-details details-type-link\" aria-label=\"Read more about Only Heart-Based Hospitality Can Transform the Spirit of Hospitality\">Read more<i class=\"dt-icon-the7-arrow-03\" aria-hidden=\"true\"><\/i><\/a>\n\n<\/div><\/article><\/div><div class=\"visible wf-cell\" data-post-id=\"59553\" data-date=\"2025-08-13T07:14:07+00:00\" data-name=\"A Video That Shows a Major Problem in the Hotel Industry\"><article class=\"post project-odd visible no-img post-59553 type-post status-publish format-standard hentry category-blogs\" data-name=\"A Video That Shows a Major Problem in the Hotel Industry\" data-date=\"2025-08-13T07:14:07+00:00\">\n\n<div class=\"post-entry-content\">\n\n\t<h3 class=\"entry-title\">\n\t\t<a href=\"http:\/\/heartbasedhospitality.com\/?p=59553\" title=\"A Video That Shows a Major Problem in the Hotel Industry\" rel=\"bookmark\">A Video That Shows a Major Problem in the Hotel Industry<\/a>\n\t<\/h3>\n\n\t<div class=\"entry-meta\"><span class=\"category-link\"><a href=\"http:\/\/heartbasedhospitality.com\/?cat=183\" rel=\"category\">Blogs<\/a><\/span><a href=\"http:\/\/heartbasedhospitality.com\/?m=20250813\" title=\"7:14 am\" class=\"data-link\" rel=\"bookmark\"><time class=\"entry-date updated\" datetime=\"2025-08-13T07:14:07+00:00\">August 13, 2025<\/time><\/a><\/div>\n\t<div class=\"entry-excerpt\"><p>The video clip shows the current problem in the hotel industry \u2013 the industry\u2019s focus on service excellence according to mechanical SOPs. The video clip is about how a bird shows unconditional love. A hotel corporate office would create an SOP for the bird\u2019s action that describes how the bird should land and then stand.&hellip;<\/p>\n<\/div>\n\t\n<a href=\"http:\/\/heartbasedhospitality.com\/?p=59553\" class=\"post-details details-type-link\" aria-label=\"Read more about A Video That Shows a Major Problem in the Hotel Industry\">Read more<i class=\"dt-icon-the7-arrow-03\" aria-hidden=\"true\"><\/i><\/a>\n\n<\/div><\/article><\/div><div class=\"visible wf-cell\" data-post-id=\"59508\" data-date=\"2025-08-09T07:45:36+00:00\" data-name=\"We Cannot Segregate the Human Heart from the Environment\"><article class=\"post project-odd visible post-59508 type-post status-publish format-standard has-post-thumbnail hentry category-blogs\" data-name=\"We Cannot Segregate the Human Heart from the Environment\" data-date=\"2025-08-09T07:45:36+00:00\">\n\n<div class=\"post-thumbnail-wrap\">\n\t<div class=\"post-thumbnail\">\n\t\t\n\t\t<span class=\"fancy-categories\"><a href=\"http:\/\/heartbasedhospitality.com\/?cat=183\" rel=\"category tag\" style=\"background-color:#;color:#;\">Blogs<\/a><\/span>\n\t\t<a href=\"http:\/\/heartbasedhospitality.com\/?p=59508\" class=\"post-thumbnail-rollover layzr-bg layzr-bg\" ><img fetchpriority=\"high\" decoding=\"async\" class=\"iso-lazy-load preload-me iso-lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20768%20512&#39;%2F%3E\" data-src=\"http:\/\/heartbasedhospitality.com\/wp-content\/uploads\/2025\/08\/We-Cannot-Segregate-the-Heart-1-768x512.jpg\" data-srcset=\"http:\/\/heartbasedhospitality.com\/wp-content\/uploads\/2025\/08\/We-Cannot-Segregate-the-Heart-1-768x512.jpg 768w, http:\/\/heartbasedhospitality.com\/wp-content\/uploads\/2025\/08\/We-Cannot-Segregate-the-Heart-1-1080x720.jpg 1080w\" loading=\"eager\" style=\"--ratio: 768 \/ 512\" sizes=\"(max-width: 768px) 100vw, 768px\" alt=\"\" title=\"We Cannot Segregate the Heart\" width=\"768\" height=\"512\"  \/><\/a>\t<\/div>\n<\/div>\n\n\n<div class=\"post-entry-content\">\n\n\t<h3 class=\"entry-title\">\n\t\t<a href=\"http:\/\/heartbasedhospitality.com\/?p=59508\" title=\"We Cannot Segregate the Human Heart from the Environment\" rel=\"bookmark\">We Cannot Segregate the Human Heart from the Environment<\/a>\n\t<\/h3>\n\n\t<div class=\"entry-meta\"><span class=\"category-link\"><a href=\"http:\/\/heartbasedhospitality.com\/?cat=183\" rel=\"category\">Blogs<\/a><\/span><a href=\"http:\/\/heartbasedhospitality.com\/?m=20250809\" title=\"7:45 am\" class=\"data-link\" rel=\"bookmark\"><time class=\"entry-date updated\" datetime=\"2025-08-09T07:45:36+00:00\">August 9, 2025<\/time><\/a><\/div>\n\t<div class=\"entry-excerpt\"><\/div>\n\t\n<a href=\"http:\/\/heartbasedhospitality.com\/?p=59508\" class=\"post-details details-type-link\" aria-label=\"Read more about We Cannot Segregate the Human Heart from the Environment\">Read more<i class=\"dt-icon-the7-arrow-03\" aria-hidden=\"true\"><\/i><\/a>\n\n<\/div><\/article><\/div><\/div><!-- iso-container|iso-grid --><\/div>[\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1508490488299{padding-top: 70px !important;padding-bottom: 70px !important;}&#8221;][vc_column]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.content-rollover-layout-list .post-entry-content {\n  top: 0;\n  height: 100%;\n  overflow-y: hidden;\n  display: -ms-flexbox;\n  display: -ms-flex;\n  display: flex;\n  -ms-flex-pack: flex-end;\n  -ms-justify-content: flex-end;\n  justify-content: flex-end;\n  -ms-flex-flow: column nowrap;\n  flex-flow: column nowrap;\n}\n.content-rollover-layout-list .post-entry-content:before {\n  position: absolute;\n  top: 0;\n  left: 0;\n  width: 100%;\n  height: 100%;\n  opacity: 1;\n  content: '';\n  transform: translate3d(0,35%,0);\n}\n.content-rollover-layout-list .entry-excerpt,\n.content-rollover-layout-list .post-details {\n  opacity: 0;\n  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.blog-shortcode.blog-masonry-shortcode-id-abb922b73c557d40d5bf772b13a6cf8b.resize-by-browser-width .dt-css-grid .wf-cell,\n  .no-cssgridlegacy.no-cssgrid .blog-shortcode.blog-masonry-shortcode-id-abb922b73c557d40d5bf772b13a6cf8b.resize-by-browser-width .dt-css-grid .wf-cell {\n    width: 100%;\n  }\n  .cssgridlegacy.no-cssgrid .blog-shortcode.blog-masonry-shortcode-id-abb922b73c557d40d5bf772b13a6cf8b.resize-by-browser-width .dt-css-grid .wf-cell.double-width,\n  .no-cssgridlegacy.no-cssgrid .blog-shortcode.blog-masonry-shortcode-id-abb922b73c557d40d5bf772b13a6cf8b.resize-by-browser-width .dt-css-grid .wf-cell.double-width {\n    width: calc(100%)*2;\n  }\n}<\/style><div class=\"blog-shortcode blog-masonry-shortcode-id-abb922b73c557d40d5bf772b13a6cf8b mode-grid content-rollover-layout-list content-bg-on jquery-filter content-align-center scale-img dt-css-grid-wrap dt-icon-bg-off resize-by-browser-width loading-effect-none description-on-hover\" data-padding=\"15px\" data-cur-page=\"1\" data-post-limit=\"-1\" data-pagination-mode=\"none\" data-desktop-columns-num=\"3\" data-v-tablet-columns-num=\"2\" data-h-tablet-columns-num=\"3\" data-phone-columns-num=\"1\" data-width=\"0px\" data-columns=\"0\"><div class=\"dt-css-grid\" ><div class=\"visible wf-cell\" data-post-id=\"59928\" data-date=\"2025-10-24T08:21:41+00:00\" data-name=\"Only Heart-Based Hospitality Can Transform the Spirit of Hospitality\"><article class=\"post project-odd visible no-img post-59928 type-post status-publish format-standard hentry category-blogs\" data-name=\"Only Heart-Based Hospitality Can Transform the Spirit of Hospitality\" data-date=\"2025-10-24T08:21:41+00:00\">\n<div class=\"post-thumbnail-wrap\">\n\t<div class=\"post-thumbnail overlay-placeholder\">\n\t\t\n\t\t\n\t\t<a href=\"http:\/\/heartbasedhospitality.com\/?p=59928\" class=\"post-thumbnail-rollover\" ><img decoding=\"async\" class=\"preload-me aspect\" src=\"http:\/\/heartbasedhospitality.com\/wp-content\/themes\/dt-the7\/images\/gray-square.svg\" width=\"1500\" height=\"1500\"  \/> <\/a>\t<\/div>\n<\/div>\n\n<div class=\"post-entry-content\">\n\t<div class=\"post-entry-wrapper\">\n\t\t\t\t<h3 class=\"entry-title\">\n\t\t\t<a href=\"http:\/\/heartbasedhospitality.com\/?p=59928\" title=\"Only Heart-Based Hospitality Can Transform the Spirit of Hospitality\" rel=\"bookmark\">Only Heart-Based Hospitality Can Transform the Spirit of Hospitality<\/a>\n\t\t<\/h3>\n\n\t\t<div class=\"entry-meta\"><span class=\"category-link\"><a href=\"http:\/\/heartbasedhospitality.com\/?cat=183\" rel=\"category\">Blogs<\/a><\/span><a href=\"http:\/\/heartbasedhospitality.com\/?m=20251024\" title=\"8:21 am\" class=\"data-link\" rel=\"bookmark\"><time class=\"entry-date updated\" datetime=\"2025-10-24T08:21:41+00:00\">October 24, 2025<\/time><\/a><\/div>\n\t\t<div class=\"entry-excerpt\"><p>The hotel industry is stuck in a well-worn rut, and I don\u2019t think that hoteliers realise this. New technology, virtual this and that, new beds, new room designs, new architecture, new spa treatments, etc., will not lift the industry out of the rut and transform the hospitality experience. Why? Because guests are human beings, and&hellip;<\/p>\n<\/div>\n\t\t\n<a href=\"http:\/\/heartbasedhospitality.com\/?p=59928\" class=\"post-details details-type-link\" aria-label=\"Read more about Only Heart-Based Hospitality Can Transform the Spirit of Hospitality\">Read more<i class=\"dt-icon-the7-arrow-03\" aria-hidden=\"true\"><\/i><\/a>\n\n\t<\/div>\n<\/div><\/article><\/div><div class=\"visible wf-cell\" data-post-id=\"59553\" data-date=\"2025-08-13T07:14:07+00:00\" data-name=\"A Video That Shows a Major Problem in the Hotel Industry\"><article class=\"post project-odd visible no-img post-59553 type-post status-publish format-standard hentry category-blogs\" data-name=\"A Video That Shows a Major Problem in the Hotel Industry\" data-date=\"2025-08-13T07:14:07+00:00\">\n<div class=\"post-thumbnail-wrap\">\n\t<div class=\"post-thumbnail overlay-placeholder\">\n\t\t\n\t\t\n\t\t<a href=\"http:\/\/heartbasedhospitality.com\/?p=59553\" class=\"post-thumbnail-rollover\" ><img decoding=\"async\" class=\"preload-me aspect\" src=\"http:\/\/heartbasedhospitality.com\/wp-content\/themes\/dt-the7\/images\/gray-square.svg\" width=\"1500\" height=\"1500\"  \/> <\/a>\t<\/div>\n<\/div>\n\n<div class=\"post-entry-content\">\n\t<div class=\"post-entry-wrapper\">\n\t\t\t\t<h3 class=\"entry-title\">\n\t\t\t<a href=\"http:\/\/heartbasedhospitality.com\/?p=59553\" title=\"A Video That Shows a Major Problem in the Hotel Industry\" rel=\"bookmark\">A Video That Shows a Major Problem in the Hotel Industry<\/a>\n\t\t<\/h3>\n\n\t\t<div class=\"entry-meta\"><span class=\"category-link\"><a href=\"http:\/\/heartbasedhospitality.com\/?cat=183\" rel=\"category\">Blogs<\/a><\/span><a href=\"http:\/\/heartbasedhospitality.com\/?m=20250813\" title=\"7:14 am\" class=\"data-link\" rel=\"bookmark\"><time class=\"entry-date updated\" datetime=\"2025-08-13T07:14:07+00:00\">August 13, 2025<\/time><\/a><\/div>\n\t\t<div class=\"entry-excerpt\"><p>The video clip shows the current problem in the hotel industry \u2013 the industry\u2019s focus on service excellence according to mechanical SOPs. The video clip is about how a bird shows unconditional love. A hotel corporate office would create an SOP for the bird\u2019s action that describes how the bird should land and then stand.&hellip;<\/p>\n<\/div>\n\t\t\n<a href=\"http:\/\/heartbasedhospitality.com\/?p=59553\" class=\"post-details details-type-link\" aria-label=\"Read more about A Video That Shows a Major Problem in the Hotel Industry\">Read more<i class=\"dt-icon-the7-arrow-03\" aria-hidden=\"true\"><\/i><\/a>\n\n\t<\/div>\n<\/div><\/article><\/div><div class=\"visible wf-cell\" data-post-id=\"59508\" data-date=\"2025-08-09T07:45:36+00:00\" data-name=\"We Cannot Segregate the Human Heart from the Environment\"><article class=\"post project-odd visible post-59508 type-post status-publish format-standard has-post-thumbnail hentry category-blogs\" data-name=\"We Cannot Segregate the Human Heart from the Environment\" data-date=\"2025-08-09T07:45:36+00:00\">\n<div class=\"post-thumbnail-wrap\">\n\t<div class=\"post-thumbnail\">\n\t\t\n\t\t\n\t\t<a href=\"http:\/\/heartbasedhospitality.com\/?p=59508\" class=\"post-thumbnail-rollover layzr-bg layzr-bg\" ><img decoding=\"async\" class=\"iso-lazy-load preload-me iso-lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20720%20720&#39;%2F%3E\" data-src=\"http:\/\/heartbasedhospitality.com\/wp-content\/uploads\/2025\/08\/We-Cannot-Segregate-the-Heart-1-720x720.jpg\" data-srcset=\"http:\/\/heartbasedhospitality.com\/wp-content\/uploads\/2025\/08\/We-Cannot-Segregate-the-Heart-1-720x720.jpg 720w\" loading=\"eager\" style=\"--ratio: 720 \/ 720\" sizes=\"(max-width: 720px) 100vw, 720px\" alt=\"\" title=\"We Cannot Segregate the Heart\" width=\"720\" height=\"720\"  \/><\/a>\t<\/div>\n<\/div>\n\n<div class=\"post-entry-content\">\n\t<div class=\"post-entry-wrapper\">\n\t\t\t\t<h3 class=\"entry-title\">\n\t\t\t<a href=\"http:\/\/heartbasedhospitality.com\/?p=59508\" title=\"We Cannot Segregate the Human Heart from the Environment\" rel=\"bookmark\">We Cannot Segregate the Human Heart from the Environment<\/a>\n\t\t<\/h3>\n\n\t\t<div class=\"entry-meta\"><span class=\"category-link\"><a href=\"http:\/\/heartbasedhospitality.com\/?cat=183\" rel=\"category\">Blogs<\/a><\/span><a href=\"http:\/\/heartbasedhospitality.com\/?m=20250809\" title=\"7:45 am\" class=\"data-link\" rel=\"bookmark\"><time class=\"entry-date updated\" datetime=\"2025-08-09T07:45:36+00:00\">August 9, 2025<\/time><\/a><\/div>\n\t\t<div class=\"entry-excerpt\"><\/div>\n\t\t\n<a href=\"http:\/\/heartbasedhospitality.com\/?p=59508\" class=\"post-details details-type-link\" aria-label=\"Read more about We Cannot Segregate the Human Heart from the Environment\">Read more<i class=\"dt-icon-the7-arrow-03\" aria-hidden=\"true\"><\/i><\/a>\n\n\t<\/div>\n<\/div><\/article><\/div><\/div><!-- iso-container|iso-grid --><\/div>[\/vc_column][\/vc_row][vc_row bg_type=&#8221;bg_color&#8221; bg_override=&#8221;ex-full&#8221; 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2;\n}\n.blog-shortcode.blog-masonry-shortcode-id-4db39fe28b351afcd490e5a125ff75d1.resize-by-browser-width:not(.centered-layout-list):not(.content-bg-on) .dt-css-grid {\n  grid-row-gap: 0px;\n}\n@media screen and (max-width: 1199px) {\n  .blog-shortcode.blog-masonry-shortcode-id-4db39fe28b351afcd490e5a125ff75d1.resize-by-browser-width .dt-css-grid {\n    grid-template-columns: repeat(3,1fr);\n  }\n  .cssgridlegacy.no-cssgrid .blog-shortcode.blog-masonry-shortcode-id-4db39fe28b351afcd490e5a125ff75d1.resize-by-browser-width .dt-css-grid .wf-cell,\n  .no-cssgridlegacy.no-cssgrid .blog-shortcode.blog-masonry-shortcode-id-4db39fe28b351afcd490e5a125ff75d1.resize-by-browser-width .dt-css-grid .wf-cell {\n    width: 33.333333333333%;\n  }\n  .cssgridlegacy.no-cssgrid .blog-shortcode.blog-masonry-shortcode-id-4db39fe28b351afcd490e5a125ff75d1.resize-by-browser-width .dt-css-grid .wf-cell.double-width,\n  .no-cssgridlegacy.no-cssgrid .blog-shortcode.blog-masonry-shortcode-id-4db39fe28b351afcd490e5a125ff75d1.resize-by-browser-width .dt-css-grid .wf-cell.double-width {\n    width: calc(33.333333333333%)*2;\n  }\n}\n@media screen and (max-width: 991px) {\n  .blog-shortcode.blog-masonry-shortcode-id-4db39fe28b351afcd490e5a125ff75d1.resize-by-browser-width .dt-css-grid {\n    grid-template-columns: repeat(2,1fr);\n  }\n  .cssgridlegacy.no-cssgrid .blog-shortcode.blog-masonry-shortcode-id-4db39fe28b351afcd490e5a125ff75d1.resize-by-browser-width .dt-css-grid .wf-cell,\n  .no-cssgridlegacy.no-cssgrid .blog-shortcode.blog-masonry-shortcode-id-4db39fe28b351afcd490e5a125ff75d1.resize-by-browser-width .dt-css-grid .wf-cell {\n    width: 50%;\n  }\n  .cssgridlegacy.no-cssgrid .blog-shortcode.blog-masonry-shortcode-id-4db39fe28b351afcd490e5a125ff75d1.resize-by-browser-width .dt-css-grid .wf-cell.double-width,\n  .no-cssgridlegacy.no-cssgrid .blog-shortcode.blog-masonry-shortcode-id-4db39fe28b351afcd490e5a125ff75d1.resize-by-browser-width .dt-css-grid .wf-cell.double-width {\n    width: calc(50%)*2;\n  }\n}\n@media screen and (max-width: 767px) {\n  .blog-shortcode.blog-masonry-shortcode-id-4db39fe28b351afcd490e5a125ff75d1.resize-by-browser-width .dt-css-grid {\n    grid-template-columns: repeat(1,1fr);\n  }\n  .blog-shortcode.blog-masonry-shortcode-id-4db39fe28b351afcd490e5a125ff75d1.resize-by-browser-width .dt-css-grid .double-width {\n    grid-column: span 1;\n  }\n  .cssgridlegacy.no-cssgrid .blog-shortcode.blog-masonry-shortcode-id-4db39fe28b351afcd490e5a125ff75d1.resize-by-browser-width .dt-css-grid .wf-cell,\n  .no-cssgridlegacy.no-cssgrid .blog-shortcode.blog-masonry-shortcode-id-4db39fe28b351afcd490e5a125ff75d1.resize-by-browser-width .dt-css-grid .wf-cell {\n    width: 100%;\n  }\n  .cssgridlegacy.no-cssgrid .blog-shortcode.blog-masonry-shortcode-id-4db39fe28b351afcd490e5a125ff75d1.resize-by-browser-width .dt-css-grid .wf-cell.double-width,\n  .no-cssgridlegacy.no-cssgrid .blog-shortcode.blog-masonry-shortcode-id-4db39fe28b351afcd490e5a125ff75d1.resize-by-browser-width .dt-css-grid .wf-cell.double-width {\n    width: calc(100%)*2;\n  }\n}<\/style><div class=\"blog-shortcode blog-masonry-shortcode-id-4db39fe28b351afcd490e5a125ff75d1 mode-grid gradient-overlay-layout-list content-bg-on jquery-filter content-align-center scale-img dt-css-grid-wrap enable-bg-rollover dt-icon-bg-off resize-by-browser-width loading-effect-none description-on-hover\" data-padding=\"15px\" data-cur-page=\"1\" data-post-limit=\"-1\" data-pagination-mode=\"none\" data-desktop-columns-num=\"3\" data-v-tablet-columns-num=\"2\" data-h-tablet-columns-num=\"3\" data-phone-columns-num=\"1\" data-width=\"0px\" data-columns=\"0\"><div class=\"dt-css-grid\" ><div class=\"visible wf-cell\" data-post-id=\"59928\" data-date=\"2025-10-24T08:21:41+00:00\" data-name=\"Only Heart-Based Hospitality Can Transform the Spirit of Hospitality\"><article class=\"post project-odd visible no-img post-59928 type-post status-publish format-standard hentry category-blogs\" data-name=\"Only Heart-Based Hospitality Can Transform the Spirit of Hospitality\" data-date=\"2025-10-24T08:21:41+00:00\">\n<div class=\"post-thumbnail-wrap\">\n\t<div class=\"post-thumbnail overlay-placeholder\">\n\t\t\n\t\t\n\t\t<a href=\"http:\/\/heartbasedhospitality.com\/?p=59928\" class=\"post-thumbnail-rollover\" ><img decoding=\"async\" class=\"preload-me aspect\" src=\"http:\/\/heartbasedhospitality.com\/wp-content\/themes\/dt-the7\/images\/gray-square.svg\" width=\"1500\" height=\"1000\"  \/> <\/a>\t<\/div>\n<\/div>\n\n<div class=\"post-entry-content\">\n\n\t<div class=\"post-head-wrapper\">\n\t\t\t\t<h3 class=\"entry-title\">\n\t\t\t<a href=\"http:\/\/heartbasedhospitality.com\/?p=59928\" title=\"Only Heart-Based Hospitality Can Transform the Spirit of Hospitality\" rel=\"bookmark\">Only Heart-Based Hospitality Can Transform the Spirit of Hospitality<\/a>\n\t\t<\/h3>\n\n\t\t<div class=\"entry-meta\"><span class=\"category-link\"><a href=\"http:\/\/heartbasedhospitality.com\/?cat=183\" rel=\"category\">Blogs<\/a><\/span><a href=\"http:\/\/heartbasedhospitality.com\/?m=20251024\" title=\"8:21 am\" class=\"data-link\" rel=\"bookmark\"><time class=\"entry-date updated\" datetime=\"2025-10-24T08:21:41+00:00\">October 24, 2025<\/time><\/a><\/div>\t<\/div>\n\n\t<div class=\"post-entry-wrapper\"><div class=\"entry-excerpt\"><p>The hotel industry is stuck in a well-worn rut, and I don\u2019t think that hoteliers realise this. New technology, virtual this and that, new beds, new room designs, new architecture, new spa treatments, etc., will not lift the industry out of the rut and transform the hospitality experience. Why? Because guests are human beings, and&hellip;<\/p>\n<\/div>\n<a href=\"http:\/\/heartbasedhospitality.com\/?p=59928\" class=\"post-details details-type-link\" aria-label=\"Read more about Only Heart-Based Hospitality Can Transform the Spirit of Hospitality\">Read more<i class=\"dt-icon-the7-arrow-03\" aria-hidden=\"true\"><\/i><\/a>\n<\/div>\n<\/div><\/article><\/div><div class=\"visible wf-cell\" data-post-id=\"59553\" data-date=\"2025-08-13T07:14:07+00:00\" data-name=\"A Video That Shows a Major Problem in the Hotel Industry\"><article class=\"post project-odd visible no-img post-59553 type-post status-publish format-standard hentry category-blogs\" data-name=\"A Video That Shows a Major Problem in the Hotel Industry\" data-date=\"2025-08-13T07:14:07+00:00\">\n<div class=\"post-thumbnail-wrap\">\n\t<div class=\"post-thumbnail overlay-placeholder\">\n\t\t\n\t\t\n\t\t<a href=\"http:\/\/heartbasedhospitality.com\/?p=59553\" class=\"post-thumbnail-rollover\" ><img decoding=\"async\" class=\"preload-me aspect\" src=\"http:\/\/heartbasedhospitality.com\/wp-content\/themes\/dt-the7\/images\/gray-square.svg\" width=\"1500\" height=\"1000\"  \/> <\/a>\t<\/div>\n<\/div>\n\n<div class=\"post-entry-content\">\n\n\t<div class=\"post-head-wrapper\">\n\t\t\t\t<h3 class=\"entry-title\">\n\t\t\t<a href=\"http:\/\/heartbasedhospitality.com\/?p=59553\" title=\"A Video That Shows a Major Problem in the Hotel Industry\" rel=\"bookmark\">A Video That Shows a Major Problem in the Hotel Industry<\/a>\n\t\t<\/h3>\n\n\t\t<div class=\"entry-meta\"><span class=\"category-link\"><a href=\"http:\/\/heartbasedhospitality.com\/?cat=183\" rel=\"category\">Blogs<\/a><\/span><a href=\"http:\/\/heartbasedhospitality.com\/?m=20250813\" title=\"7:14 am\" class=\"data-link\" rel=\"bookmark\"><time class=\"entry-date updated\" datetime=\"2025-08-13T07:14:07+00:00\">August 13, 2025<\/time><\/a><\/div>\t<\/div>\n\n\t<div class=\"post-entry-wrapper\"><div class=\"entry-excerpt\"><p>The video clip shows the current problem in the hotel industry \u2013 the industry\u2019s focus on service excellence according to mechanical SOPs. The video clip is about how a bird shows unconditional love. A hotel corporate office would create an SOP for the bird\u2019s action that describes how the bird should land and then stand.&hellip;<\/p>\n<\/div>\n<a href=\"http:\/\/heartbasedhospitality.com\/?p=59553\" class=\"post-details details-type-link\" aria-label=\"Read more about A Video That Shows a Major Problem in the Hotel Industry\">Read more<i class=\"dt-icon-the7-arrow-03\" aria-hidden=\"true\"><\/i><\/a>\n<\/div>\n<\/div><\/article><\/div><div class=\"visible wf-cell\" data-post-id=\"59508\" data-date=\"2025-08-09T07:45:36+00:00\" data-name=\"We Cannot Segregate the Human Heart from the Environment\"><article class=\"post project-odd visible post-59508 type-post status-publish format-standard has-post-thumbnail hentry category-blogs\" data-name=\"We Cannot Segregate the Human Heart from the Environment\" data-date=\"2025-08-09T07:45:36+00:00\">\n<div class=\"post-thumbnail-wrap\">\n\t<div class=\"post-thumbnail\">\n\t\t\n\t\t\n\t\t<a href=\"http:\/\/heartbasedhospitality.com\/?p=59508\" class=\"post-thumbnail-rollover layzr-bg layzr-bg\" ><img fetchpriority=\"high\" decoding=\"async\" class=\"iso-lazy-load preload-me iso-lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20768%20512&#39;%2F%3E\" data-src=\"http:\/\/heartbasedhospitality.com\/wp-content\/uploads\/2025\/08\/We-Cannot-Segregate-the-Heart-1-768x512.jpg\" data-srcset=\"http:\/\/heartbasedhospitality.com\/wp-content\/uploads\/2025\/08\/We-Cannot-Segregate-the-Heart-1-768x512.jpg 768w, http:\/\/heartbasedhospitality.com\/wp-content\/uploads\/2025\/08\/We-Cannot-Segregate-the-Heart-1-1080x720.jpg 1080w\" loading=\"eager\" style=\"--ratio: 768 \/ 512\" sizes=\"(max-width: 768px) 100vw, 768px\" alt=\"\" title=\"We Cannot Segregate the Heart\" width=\"768\" height=\"512\"  \/><\/a>\t<\/div>\n<\/div>\n\n<div class=\"post-entry-content\">\n\n\t<div class=\"post-head-wrapper\">\n\t\t\t\t<h3 class=\"entry-title\">\n\t\t\t<a href=\"http:\/\/heartbasedhospitality.com\/?p=59508\" title=\"We Cannot Segregate the Human Heart from the Environment\" rel=\"bookmark\">We Cannot Segregate the Human Heart from the Environment<\/a>\n\t\t<\/h3>\n\n\t\t<div class=\"entry-meta\"><span class=\"category-link\"><a href=\"http:\/\/heartbasedhospitality.com\/?cat=183\" rel=\"category\">Blogs<\/a><\/span><a href=\"http:\/\/heartbasedhospitality.com\/?m=20250809\" title=\"7:45 am\" class=\"data-link\" rel=\"bookmark\"><time class=\"entry-date updated\" datetime=\"2025-08-09T07:45:36+00:00\">August 9, 2025<\/time><\/a><\/div>\t<\/div>\n\n\t<div class=\"post-entry-wrapper\"><div class=\"entry-excerpt\"><\/div>\n<a href=\"http:\/\/heartbasedhospitality.com\/?p=59508\" class=\"post-details details-type-link\" aria-label=\"Read more about We Cannot Segregate the Human Heart from the Environment\">Read more<i class=\"dt-icon-the7-arrow-03\" aria-hidden=\"true\"><\/i><\/a>\n<\/div>\n<\/div><\/article><\/div><\/div><!-- iso-container|iso-grid --><\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;vc_default&#8221; 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