{"id":57174,"date":"2021-02-16T04:18:53","date_gmt":"2021-02-16T04:18:53","guid":{"rendered":"http:\/\/heartbasedhospitality.com\/?p=57174"},"modified":"2024-09-03T03:54:35","modified_gmt":"2024-09-03T03:54:35","slug":"judging-a-ceos-legacy","status":"publish","type":"post","link":"https:\/\/heartbasedhospitality.com\/?p=57174","title":{"rendered":"Judging a CEO\u2019s Legacy"},"content":{"rendered":"\r\n<p>When a hotel group CEO leaves a hotel company, the tendency nowadays is to measure a CEO\u2019s legacy essentially by how much bigger he made the company in size, and by how much the share value rose. Should we not also be judging the CEO\u2019s legacy by asking how much the CEO made the company serve mankind more; and how much he revolutionised the hospitality experience in a way that has changed people\u2019s lives? I don\u2019t think that simply making the share value rise by (5)% and increasing the hotel group\u2019s size by (8)% is enough to talk meaningfully about the CEO\u2019s legacy.<br \/><br \/>When judging the CEO\u2019s legacy, should we not also ask, if the hotel group, as a result of his tenure, transformed the hospitality experienced by the guests? By this I am referring to the emotional and energetic aspect of the guest experience, and not to whether he implemented greater use of technology.<br \/><br \/>Did he upgrade the worldview of the hotel group to the Quantum worldview so that hospitality could rise to levels far above what is considered possible with the current, obsolete Newtonian worldview? By this I mean, did he leave the hotel group rooted in the mechanical, emotionless SOP-Customer Satisfaction guest experience concept or did he realise that this concept has had its day and so he changed it?<br \/><br \/>Did he use scientific discoveries and ancient knowledge to revolutionise hospitality in his hotel group or did he merely follow the crowd and copy what every other hotel group is doing?<br \/><br \/>If the CEO did none of these, is his legacy one to be proud of?<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>When a hotel group CEO leaves a hotel company, the tendency nowadays is to measure a CEO\u2019s legacy essentially by how much bigger he made the company in size, and by how much the share value rose. Should we not also be judging the CEO\u2019s legacy by asking how much the CEO made the company&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[183],"tags":[],"class_list":["post-57174","post","type-post","status-publish","format-standard","hentry","category-blogs","category-183","description-off"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Judging a CEO\u2019s Legacy - heartbasedhospitality.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/heartbasedhospitality.com\/?p=57174\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Judging a CEO\u2019s Legacy - heartbasedhospitality.com\" \/>\n<meta property=\"og:description\" content=\"When a hotel group CEO leaves a hotel company, the tendency nowadays is to measure a CEO\u2019s legacy essentially by how much bigger he made the company in size, and by how much the share value rose. Should we not also be judging the CEO\u2019s legacy by asking how much the CEO made the company&hellip;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/heartbasedhospitality.com\/?p=57174\" \/>\n<meta property=\"og:site_name\" content=\"heartbasedhospitality.com\" \/>\n<meta property=\"article:published_time\" content=\"2021-02-16T04:18:53+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-09-03T03:54:35+00:00\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/heartbasedhospitality.com\\\/?p=57174#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/heartbasedhospitality.com\\\/?p=57174\"},\"author\":{\"name\":\"admin\",\"@id\":\"https:\\\/\\\/heartbasedhospitality.com\\\/#\\\/schema\\\/person\\\/ea40371d3239d1007fef87160064b4a7\"},\"headline\":\"Judging a CEO\u2019s Legacy\",\"datePublished\":\"2021-02-16T04:18:53+00:00\",\"dateModified\":\"2024-09-03T03:54:35+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/heartbasedhospitality.com\\\/?p=57174\"},\"wordCount\":279,\"commentCount\":0,\"articleSection\":[\"Blogs\"],\"inLanguage\":\"en\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/heartbasedhospitality.com\\\/?p=57174#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/heartbasedhospitality.com\\\/?p=57174\",\"url\":\"https:\\\/\\\/heartbasedhospitality.com\\\/?p=57174\",\"name\":\"Judging a CEO\u2019s Legacy - heartbasedhospitality.com\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/heartbasedhospitality.com\\\/#website\"},\"datePublished\":\"2021-02-16T04:18:53+00:00\",\"dateModified\":\"2024-09-03T03:54:35+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/heartbasedhospitality.com\\\/#\\\/schema\\\/person\\\/ea40371d3239d1007fef87160064b4a7\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/heartbasedhospitality.com\\\/?p=57174#breadcrumb\"},\"inLanguage\":\"en\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/heartbasedhospitality.com\\\/?p=57174\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/heartbasedhospitality.com\\\/?p=57174#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/heartbasedhospitality.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Judging a CEO\u2019s Legacy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/heartbasedhospitality.com\\\/#website\",\"url\":\"https:\\\/\\\/heartbasedhospitality.com\\\/\",\"name\":\"heartbasedhospitality.com\",\"description\":\"Heart-Based Hospitality\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/heartbasedhospitality.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/heartbasedhospitality.com\\\/#\\\/schema\\\/person\\\/ea40371d3239d1007fef87160064b4a7\",\"name\":\"admin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/9ce9cca1a247f318bedf546c09efb65ac60960cbdeefff098cfa9c31f262fa25?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/9ce9cca1a247f318bedf546c09efb65ac60960cbdeefff098cfa9c31f262fa25?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/9ce9cca1a247f318bedf546c09efb65ac60960cbdeefff098cfa9c31f262fa25?s=96&d=mm&r=g\",\"caption\":\"admin\"},\"sameAs\":[\"http:\\\/\\\/heartbasedhospitality.com\"],\"url\":\"https:\\\/\\\/heartbasedhospitality.com\\\/?author=1\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Judging a CEO\u2019s Legacy - heartbasedhospitality.com","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/heartbasedhospitality.com\/?p=57174","og_locale":"en_US","og_type":"article","og_title":"Judging a CEO\u2019s Legacy - heartbasedhospitality.com","og_description":"When a hotel group CEO leaves a hotel company, the tendency nowadays is to measure a CEO\u2019s legacy essentially by how much bigger he made the company in size, and by how much the share value rose. 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