{"id":57196,"date":"2021-02-16T06:16:35","date_gmt":"2021-02-16T06:16:35","guid":{"rendered":"http:\/\/heartbasedhospitality.com\/?p=57196"},"modified":"2024-09-03T03:50:46","modified_gmt":"2024-09-03T03:50:46","slug":"heart-based-hospitality-may-still-be-a-generation-away","status":"publish","type":"post","link":"https:\/\/heartbasedhospitality.com\/?p=57196","title":{"rendered":"Heart Based Hospitality May Still Be a Generation Away"},"content":{"rendered":"\r\n<p>I think that in the corporate offices of hotel groups, understanding the possibilities of Heart-Based Hospitality may be another generation away. I say this because after contacting the Board Members of over 70 hotel groups for over 3 years in a row there seems to be a refusal to even consider that there could be a better direction than the traditional guest experience concept of SOP-Customer Satisfaction. Indeed, it is hard to imagine any corporate hotelier daring to question it at the moment.<br \/><br \/><strong><em>What Does Heart-Based Living Mean?<br \/><\/em><\/strong>For many people nowadays, the mind controls much of their lives, despite the intuitive nudging they constantly receive from the heart. The mind dictates their understanding, actions, reactions and decisions, based largely on learned response patterns, which seem to have a lock on their lives. Time and again, the heart seeks to intervene, to offer advice \u2013 but quite often the mind overrides that advice.<br \/><br \/>HeartMath founder Doc Childre explains: \u201cHeart-based living refers to all intentions and actions that express qualities of the heart in daily life. These heart qualities can include things like appreciating or caring for others, expressing kindness to those around you, and giving back by volunteering to work with others to relieve suffering in humans or animals and to help the planet.\u201d Love and compassion can be added to the heart qualities.<br \/><br \/>Throughout history, people have said that we should follow our hearts. \u201cWhy?\u201d Childre asks. \u201cBecause people instinctively know that their heart\u2019s intuition yields the highest outcome \u2013 often at the expense of the mind\u2019s opinions, preferences, and habits.\u201d<br \/><br \/>\u201cHeart-based living is about including your heart\u2019s intuition as you navigate through life\u2019s relationships and events. This brings balance to your mind and emotions and unfolds your authentic self.\u201d (Doc Childre, founder of HeartMath)<br \/><br \/>With this in mind, corporate hoteliers must surely feel intuitively that something is missing from their guest experience and that SOP-Customer Satisfaction does not and cannot provide it. I cannot believe that they would like their married life or family life to be based on SOP-Customer Satisfaction, yet they have decided that this is how hospitality should be provided to mankind.<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>I think that in the corporate offices of hotel groups, understanding the possibilities of Heart-Based Hospitality may be another generation away. I say this because after contacting the Board Members of over 70 hotel groups for over 3 years in a row there seems to be a refusal to even consider that there could be&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[183],"tags":[],"class_list":["post-57196","post","type-post","status-publish","format-standard","hentry","category-blogs","category-183","description-off"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Heart Based Hospitality May Still Be a Generation Away - heartbasedhospitality.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/heartbasedhospitality.com\/?p=57196\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Heart Based Hospitality May Still Be a Generation Away - heartbasedhospitality.com\" \/>\n<meta property=\"og:description\" content=\"I think that in the corporate offices of hotel groups, understanding the possibilities of Heart-Based Hospitality may be another generation away. I say this because after contacting the Board Members of over 70 hotel groups for over 3 years in a row there seems to be a refusal to even consider that there could be&hellip;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/heartbasedhospitality.com\/?p=57196\" \/>\n<meta property=\"og:site_name\" content=\"heartbasedhospitality.com\" \/>\n<meta property=\"article:published_time\" content=\"2021-02-16T06:16:35+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-09-03T03:50:46+00:00\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/heartbasedhospitality.com\\\/?p=57196#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/heartbasedhospitality.com\\\/?p=57196\"},\"author\":{\"name\":\"admin\",\"@id\":\"https:\\\/\\\/heartbasedhospitality.com\\\/#\\\/schema\\\/person\\\/ea40371d3239d1007fef87160064b4a7\"},\"headline\":\"Heart Based Hospitality May Still Be a Generation Away\",\"datePublished\":\"2021-02-16T06:16:35+00:00\",\"dateModified\":\"2024-09-03T03:50:46+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/heartbasedhospitality.com\\\/?p=57196\"},\"wordCount\":366,\"commentCount\":0,\"articleSection\":[\"Blogs\"],\"inLanguage\":\"en\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/heartbasedhospitality.com\\\/?p=57196#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/heartbasedhospitality.com\\\/?p=57196\",\"url\":\"https:\\\/\\\/heartbasedhospitality.com\\\/?p=57196\",\"name\":\"Heart Based Hospitality May Still Be a Generation Away - heartbasedhospitality.com\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/heartbasedhospitality.com\\\/#website\"},\"datePublished\":\"2021-02-16T06:16:35+00:00\",\"dateModified\":\"2024-09-03T03:50:46+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/heartbasedhospitality.com\\\/#\\\/schema\\\/person\\\/ea40371d3239d1007fef87160064b4a7\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/heartbasedhospitality.com\\\/?p=57196#breadcrumb\"},\"inLanguage\":\"en\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/heartbasedhospitality.com\\\/?p=57196\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/heartbasedhospitality.com\\\/?p=57196#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/heartbasedhospitality.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Heart Based Hospitality May Still Be a Generation Away\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/heartbasedhospitality.com\\\/#website\",\"url\":\"https:\\\/\\\/heartbasedhospitality.com\\\/\",\"name\":\"heartbasedhospitality.com\",\"description\":\"Heart-Based Hospitality\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/heartbasedhospitality.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/heartbasedhospitality.com\\\/#\\\/schema\\\/person\\\/ea40371d3239d1007fef87160064b4a7\",\"name\":\"admin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/9ce9cca1a247f318bedf546c09efb65ac60960cbdeefff098cfa9c31f262fa25?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/9ce9cca1a247f318bedf546c09efb65ac60960cbdeefff098cfa9c31f262fa25?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/9ce9cca1a247f318bedf546c09efb65ac60960cbdeefff098cfa9c31f262fa25?s=96&d=mm&r=g\",\"caption\":\"admin\"},\"sameAs\":[\"http:\\\/\\\/heartbasedhospitality.com\"],\"url\":\"https:\\\/\\\/heartbasedhospitality.com\\\/?author=1\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Heart Based Hospitality May Still Be a Generation Away - heartbasedhospitality.com","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/heartbasedhospitality.com\/?p=57196","og_locale":"en_US","og_type":"article","og_title":"Heart Based Hospitality May Still Be a Generation Away - heartbasedhospitality.com","og_description":"I think that in the corporate offices of hotel groups, understanding the possibilities of Heart-Based Hospitality may be another generation away. 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