The Spiritual Essence Must Become the Main Thing!
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What Would Happen If SOP-Customer Satisfaction Was Replaced?
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Why Do Hoteliers Settle for a Weak Guest Experience Concept?
Why Do You Settle for the Weak, Normal Tradition of SOP-Customer Satisfaction? Why? Great Business Leaders Don’t Choose “Normal”!! “Be Insanely Great.” Steve Jobs “Radically Thrilling” BMW “Astonish Me!” Sergei Diaglev, to a Lead Dancer “Build Something Great!” Hiroshi Yamauchi, Nintendo to a Senior Game Designer “Make It Immortal” David Ogilvy to a Copywriter Post…
DetailsThe Spiritual Essence of Hospitality is Dying
With the big hotel chains promoting the use of more and more contactless technology, AI, bots, and robots, and hoteliers worldwide following their lead, it is time to accept the following: The spiritual essence of hospitality is dying rapidly. It is time to stop calling the hotel industry the “hospitality industry” and to call it…
DetailsThe Future Healing Role of Hotels
Eventually, successful hotels will become places of healing that also provide food and accommodation. The current global guest experience concept will finally be abandoned and healing will be carried out by means of energy and wellness activities in an environment of intense unconditional love, compassion, loving-kindness, and heartwarming care. This could start today, but hoteliers…
DetailsThe Essence of Hospitality Isn’t Their Goal!
This blog makes the point that the core values of the big hotel groups show that they have no intention of providing hospitality infused with the spiritual essence of hospitality. Post Views: 14
DetailsWhy Are Hotel Groups Detached from the Essence of Life? (Video)
As the video shows, animals want to be loved unconditionally and to experience compassion and (metta) loving-kindness. Humans too. Even corporate folks want to be loved … I assume. But there is not a single hotel group Executive Board in the world, it seems, that will make these spiritual core values the essence of their…
DetailsGuests Need Love
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