Your Employees Can Exude Love Like in This Story
The guests should feel unconditional love exuding from the hotel employees, like in the story. This should and can be the norm, but it’s only possible when the hotel industry retires the twentieth-century, corporate guest experience concept of SOP-Customer Satisfaction and embraces a concept rooted in the spiritual and energetic essence of hospitality. Until then,…
How to Attract Investors
In a generation or two such brands will be the norm! Why wait though?
Animals and People Want to Be Loved (Video)
As this video shows, animals want to be loved. Human beings want unconditional love. Hoteliers want a loving home. But no hotel group or hotel will allow unconditional love even an itsy bitsy teeny weeny appearance in a mission and vision statement. Heaven forbid!