As the video shows, animals want to be loved unconditionally and to experience compassion and (metta) loving-kindness. Humans too. Even corporate folks want to be loved … I assume. But there is not a single hotel group Executive Board in the world, it seems, that will make these spiritual core values the essence of their guest experience and make the spiritual essence of hospitality their purpose. Why are Executive Boards so detached from the spiritual essence of life?
