Hotel corporate offices know that there is something wrong with their guest experience. They know that something is missing from their core brand. But creating new brands will not solve the problem because they are creating those new brands with the same thinking and hospitality-concept, which caused the problem in the first place.
The hospitality problem will persist as long as the hotel industry remains entrenched in the obsolete Newtonian worldview; refuses to allow love back into hospitality; continues to deny the existence of energy and the benefits of heart energy; persists with a guest experience concept which is at odds with human nature and the heart; ignores the discoveries of science and ancient wisdom; and refuses to upgrade itself to the Quantum worldview.
Executive Boards have spent their whole careers enmeshed in current, old-style thinking, and the same level of thinking will not solve their problems. But try to tell them that and they will pay no attention. I know this from experience.
Until Executive Boards make love, energy, and consciousness a part of their strategic planning, nothing will change except that there will be more same-same brands based on the same ideas, and which will not change the nature of the guest experience or create an emotional connection with the heart because their guest experience concept and paradigms are rooted in the same Rut of Tradition thinking.
Science has shown how we can influence people and the world around us through the power of our heart and our thoughts, feelings, and emotions; how our emotions can change the energetic feeling of a room or area, and even reduce murders and accidents in a city by 25% in a day; how sending love energy to an object for long enough will change the feeling of a room it is placed in; how creating feelings of love can make crops grow far better than chemicals can; how we can heal people over great distances by sending love and healing energy to them; how we can cure cancer in minutes even; etc., etc.
But the hotel industry refuses to wake up to the power of love, energy, and the heart. When it does, the “what’s missing from hospitality?” problem will be solved. Until then hoteliers will just have to live with the headaches. But, it is a respectable and politically correct headache, which is shared by many people in corporate offices.
