The Executive Board members of the big hotel groups will probably be disgusted by such a question. I imagine them saying: “Don’t you know who we are?” and “How dare you say such things!” But the points are valid because you can only consider yourself a leader if you keep up to date with the latest relevant knowledge about your industry. These so-called leaders are unaware of the quantum worldview. They are still stuck in the mechanistic Newtonian worldview and this is how they view everything. They don’t study science, especially the energy sciences. They haven’t a clue about the nature of the heart or of the existence of the spiritual heart. They are not aware of the spiritual essence of hospitality, which is why you never see unconditional love, compassion, metta loving-kindness, and heart-warming care in their group’s mission and vision statement. They seem to confuse service excellence with hospitality. I can go on. Yet the CEOs and Executive Board members are constantly invited to speak at major hotel conferences. No wonder the spirit of hospitality is stuck in a rut!
