The hotel’s internal organization will have to be aligned with the new vision or else there will be internal forces that prevent the hotel from achieving the new vision.
The workshop will create an action plan to change the various systems and procedures. For each Critical Success Factor decided upon in the vision statement workshop as necessary to achieve the vision statement, an Action Plan will be made. Usually, the participants choose 10-12 Critical Success Factors.
The Senior Managers should start to carry out the plan immediately after the workshop. Many of the changes will be to the Human Resources systems.