The Weakness of the Raffles & Fairmont Hotels in the Katara Towers
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The Essence of Hospitality Isn’t Their Goal!
This blog makes the point that the core values of the big hotel groups show that they have no intention of providing hospitality infused with the spiritual essence of hospitality. Post Views: 31
Why Are Hotel Groups Detached from the Essence of Life? (Video)
As the video shows, animals want to be loved unconditionally and to experience compassion and (metta) loving-kindness. Humans too. Even corporate folks want to be loved … I assume. But there is not a single hotel group Executive Board in the world, it seems, that will make these spiritual core values the essence of their…
Hoteliers Have No Idea About the Beauty That Can Be Created
Hoteliers all around the world, you seem to be happy to be chained to an obsolete, traditional guest experience concept. If you wait for the industry leaders to point the industry in a new and better direction, you’ll be waiting forever. SOP-Customer Satisfaction fits the hotel chains’ corporate template-cloning business model. Change that includes the essence…
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